Privacy Policy
Last updated: September 2026
1. Introduction
MSB FURNITURE MANUFACTURER & INTERIORS ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website msbfurnitures.com or engage our furniture manufacturing and interior design services.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you submit our consultation booking form or contact us, we may collect:
- Full name
- Phone number / WhatsApp number
- Project type and service requirements
- Project description and room dimensions
- Property address (for site visits)
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information through:
- Microsoft Clarity: We use Microsoft Clarity to understand how users interact with our website. Clarity captures anonymized session recordings, heatmaps, and usage analytics. Clarity does not collect passwords, payment details, or other sensitive form fields.
- Browser data: Device type, browser type, operating system, screen resolution, referring URL, and pages viewed.
- Cookies: Small data files stored on your device to remember your preferences (e.g., cookie consent status). See Section 6 for details.
3. How We Use Your Information
We use the information we collect to:
- Respond to your consultation requests and provide design quotations
- Schedule site visits and factory tours
- Communicate about your interior project via phone or WhatsApp
- Improve our website's user experience and performance
- Analyze usage patterns to optimize our services
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Sharing
We may share your information only in the following circumstances:
- WhatsApp (Meta Platforms): When you submit our consultation form, we redirect you to WhatsApp to initiate contact. WhatsApp's own privacy policy governs data shared on their platform.
- Microsoft Clarity: Anonymized usage data is processed by Microsoft under their privacy terms.
- Legal compliance: If required by law, court order, or governmental authority.
5. Data Storage & Security
Your consultation form data is temporarily stored in your browser's local storage for form processing purposes. We take reasonable measures to protect your personal information, but no method of electronic transmission or storage is 100% secure.
We do not store credit card or payment information on our website. All payment transactions for our services are handled offline.
6. Cookies
Our website uses the following cookies:
- Essential cookies: Cookie consent preferences stored in your browser's local storage.
- Analytics cookies: Microsoft Clarity uses cookies to track anonymized session data for website improvement purposes.
You can control cookie preferences through our cookie consent banner or your browser settings. Disabling cookies may affect certain website features.
7. Your Rights
Under applicable Indian data protection laws, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Withdraw consent for data processing
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites (Google Maps, WhatsApp). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
9. Children's Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
- Business: MSB FURNITURE MANUFACTURER & INTERIORS
- Address: Gachibowli - Miyapur Rd, New Hafeezpet, Marthanda Nagar, Hyderabad, Telangana 500049
- Phone: +91 98851 53374
- WhatsApp: +91 98851 53374